Examiner Document Downloads

The Florida Sterling Board of Examiners, through an understanding of the Criteria for Performance Excellence, serves organizations by promoting organizational excellence, assessing practices, and identifying opportunities for improvement.

You will receive a Management System Resource Guide at the Criteria 101 workshop, and access to the Examiner Handbook will be provided at Examiner Training.  Please review the “Examiner Training Requirements At-A-Glance” document to identify what hardcopy documents you will need to bring with you to the various workshops as you will not always have access to the Internet or power cords at the training sites.

Examiner Training Schedule

Sterling Examiner Calendar of Events

Examiner Training Requirements

Examiner Training Requirements At-A-Glance

Introduction to Key Factors

Green Gateway Case Study

Consensus Key Factors

Case Study Scorebook

Sterling Code of Conduct

Examiner Designation Criteria

Stavros Visitor Information Form